Privacy Policy

Thank you for visiting https://www.homestylepainting.ca (the “Website”). Your privacy matters to us.

 

This Privacy Policy (“Policy”) explains how Homestyle Painting (“Company”, “we”, “us”, or “our”) collects, uses, and protects your information when you interact with our Website or services. This Policy applies to all visitors and customers in Canada and the United States, including residents of British Columbia.

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By using our Website or services, you agree to the practices outlined in this Policy.

1. Information We Collect

We collect information to provide and improve our painting services.

This includes:

 

A. Information You Provide

We may collect information you voluntarily submit, including:

  • Name, phone number, email address, and street address

  • Project details submitted through forms, phone calls, email, or SMS

  • Photos or descriptions of your property (if provided)

  • Reviews, testimonials, or public comments

  • Scheduling requests or customer service communications

  • Billing details (for invoicing and payment where applicable)

 

B. Information Collected Automatically

When you use our Website, we may automatically collect:

  • IP address, browser type, device type

  • General location data (based on browser or device settings)

  • Site usage metrics (pages visited, time on site, clicks, etc.)

  • Cookies and tracking technologies such as:

    • Google Analytics

    • Google Ads & Remarketing tools

    • Meta/Facebook Pixel

    • Website session or form analytics tools

 

2. How We Use Your Information

We use your information to operate and improve our services, including:

  • Providing painting and coating services

  • Sending quote confirmations, follow-ups, or project updates

  • Responding to inquiries or customer service requests

  • Delivering marketing communications or promotional offers (opt-out available)

  • Improving Website performance and understanding user behaviour

  • Supporting advertising, retargeting, and customer engagement

  • Meeting legal, regulatory, or insurance requirements

We do not sell your personal data.

 

3. Sharing Your Information

We only share your information when necessary to operate our business, including:

  • Service providers (CRMs, scheduling software, email/SMS tools, payment processors)

  • Marketing and advertising platforms (Google, Meta, etc.)

  • Business partners assisting with service delivery

  • Legal authorities when required by law or for safety/security reasons

  • Business transfers (e.g., merger, acquisition, or sale of assets)

  • With your explicit consent, when applicable

 

4. Cookies & Tracking Tools

We use cookies and tracking technologies to enhance your experience and measure performance.

 

Tools may include:

  • Google Analytics – to understand user behaviour

  • Google Ads + Remarketing – to deliver relevant advertising

  • Facebook/Meta Pixel – to support retargeting and ad performance

  • Email or SMS tools such as Mailgun or Twilio (for communication)

  • Automation tools like Zapier (form handling, CRM updates)

You may disable cookies in your browser settings; however, some features of the Website may not function properly.

 

5. Your Privacy Rights

Depending on your location (including BC, other Canadian provinces, and select U.S. states), you may have rights to:

  • Access, update, or correct your personal information

  • Request deletion of your personal information

  • Opt out of marketing or targeted advertising

  • Withdraw consent at any time

  • File a complaint with local privacy regulators (e.g., the Office of the Information and Privacy Commissioner for BC)

 

To exercise these rights, contact us at:

📧 mikail@homestylepainting.ca

 

6. Data Security

We use standard industry safeguards, including encryption, secure servers, and controlled access, to keep your personal information safe.

However, no online system is completely secure. We encourage you to use strong passwords and avoid sharing sensitive information unless necessary.

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7. Children’s Privacy

Our services are not intended for children under the age of 13 in the United States or under the age of majority in Canada.
We do not knowingly collect information from children. If you believe data has been collected from a minor, please contact us and we will remove it.

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8. Changes to This Policy

We may update this Policy occasionally. When changes occur, we will update the “Effective Date” above.
Continued use of our Website after updates means you accept the revised Policy.

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9. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

If you have questions, contact us at

mikail@homestylepainting.ca
604-799-0408